An inevitable aspect of running a business is clients who may neglect to remunerate you for the service you have delivered. From a business perspective the impacts can be wide-ranging:

1. Reduced cashflow which can impact your ability to finance the delivery of future products and services

2. Time consuming as you direct your focus to chasing unpaid invoices distracting you from more pressing business priorities

3. Costly both in employee time engaged in unproductive activity and in professional fees if you subsequently embark down a legal route

Aside from the negative effects on your business there can also be a personal cost, in the worst of cases ever increasing stress and worsening mental health.

Reparo will take responsibility for recovering your unpaid invoices and debts. From an initial consultation and assuming you qualify for our services, we will handle all communication with your client until such time that the debt has been repaid.

Why use Reparo?

The term ‘debt collection’ for many people conjures unpleasant connotations. Often associated with images of door banging, heavy handed tactics and sometimes threatening behaviour. Nobody on the receiving end of a debt collection is likely to share that they enjoyed the experience either.

The traditional paradigm for debt collection means both the collector and the debtor prepare themselves for some form of ‘attack - defend’ routine which promotes heated exchanges, fighting tactics and avoidance by the debtor. All of which tends to lead to some form of escalation.

Options for businesses who have exhausted all reasonable avenues range from writing off the debt (for many this is a galling conclusion given the costs incurred in delivering a product or service) to legal action (which can drag on for months and which guarantees more cost but variable probability of success.)

In order to find a workable solution we use a blend of skill-sets and methods:

1. a unique understanding of peoples’ paradigms

2. a non-judgmental and courteous style

3. context dependent thinking

4. a tried and tested approach to accelerate the recovery of your money without engaging in inflammatory or threatening behaviour whilst delivering startlingly clarity on the situation

Forefront of our minds is behaving in such a way as to protect your brand and act as though we were one of your own employees representing your business. Even if there has been a discrepancy with a payment it doesn’t necessarily mean that you would cease trading with the client altogether, especially if they are a significant contributor to your bottom line. Our aim at Reparo is to ensure that this option is always available to you in the future.